客户的挑战:
客户需要一个网站来宣传他们的使命和提供会员资格, 向网站访问者提供商品和旅游报名. 除了, the organization had volunteers signing up who would act as guides and docents for the tours so tour availability and volunteer scheduling was critical. 在建立网站之前, these functions were completed over the phone and managed using multiple spreadsheets. Office and volunteer staff were spending too many hours with record keeping and there were continuing issues with communicating information among all of the participants.
车轮的解决方案:
Many of the individual needs for this client could have been fulfilled by various services but the overhead to synchronize all of the data would be prohibitive and not offer any real improvement compared to the old approach. Cartwheel constructed a a complete web application for tour participants to select and pay for tours and purchase merchandise, 志愿者注册并登记带领或协助游览, 和支持者建立和支付会员资格. 系统允许管理员创建和管理旅游, 管理志愿者的参与并接收旅游报名报告, 交易及电邮通知, 管理员还可以创建新闻条目, 照片和视频画廊,并管理网站页面的内容.